SurveySparrow
SurveySparrow: Conversational Surveys and No-Code Platform for Employee Engagement
SurveySparrow combines a No-Code Development Platform with a conversational survey approach to simplify feedback collection and improve response rates. The solution features a drag-and-drop Online Form Builder, mobile-first formatting and templates suited for employee engagement, onboarding checks and pulse surveys. Reporting is centered on Feedback Analytics that feed HR dashboards and exports.
Key pain points addressed include complex survey creation, low completion rates and slow analysis. Prebuilt templates, multichannel distribution via email and SMS and conditional logic reduce setup time and increase participation. Analytics provide clear visualizations and data exports for downstream HR systems or executive reports.
Strengths lie in the engaging, chat-like survey experience that boosts completion, broad integrations that enable automated workflows, and support for multiple question types and languages. Limitations include reported intermittent technical issues and slower support response in some cases. Higher usage tiers can also become costly when large response volumes or advanced features are required.
In real-world use, SurveySparrow fits recurring employee surveys, 360 feedback and candidate experience measurement. Custom branding, branching rules and multilingual surveys allow consistent rollouts across teams and regions. The platform balances ease of use with powerful Feedback Analytics and No-Code capabilities, making it a practical choice to streamline HR survey processes and turn responses into actionable insights.
Assessment
Features
Customization
Allows administrators to customize to accommodate their unique processes, including the ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Provides Application Programming Interfaces (APIs) that enable integration of data, logic, objects, etc., with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Grants access to select data, features, objects, etc., based on the users, user role, groups, etc.
Performance
Consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Accessible from a mobile device and by users on the go.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Has a centralized dashboard for users to interact with.
Survey Builder
Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor.
Question Types
Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings.
Templates
Offers pre-built templates for creating surveys with different audiences or use cases.
Survey Distribution
Provides tools for distributing surveys through email, SMS, social media, etc.
Branching/Skip Logic
Helps create more intelligent surveys based on respondent's actions and answers.
Branding
Allows users to customize survey colors, logos, and URLs to match company branding.
Multimedia Support
Ability to embed videos, photos, or other rich media.
Multilingual Surveys
Allows for creation of surveys in different languages and advanced survey translation.
Reporting & Analytics
Provides tools to visualize and analyze data.
Data Exporting
Allows users to export reports from the product into an .xls, .csv, or .pdf file.
Permissions
Allows administrators to set permissions on viewing, filtering, or sharing survey results.
Pros & Cons
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