What does “own the base” actually mean for us?
Everyone who ever applied, was referred or was sourced sits in one place that belongs to you — not in an inbox, not in a spreadsheet, not in an agency's system. The profile itself belongs to the person, which is why they keep it current. You can search it, you can see the evidence behind every entry, and you can take it with you if you ever change your ATS.
Does it actually check the health certificate?
It asks for status and issue date and records both as a hard fact: not older than three months at the start date, renewed every two years after that. It is the one gate that has to clear before day one, and we treat it that way. The document itself is still verified by a person.
Nearly half our team doesn't speak German as a first language. Does that work?
The conversation runs in the candidate's own language, twelve of them, and the report comes back in German for the shift manager. Language level is only assessed where you set it as a requirement, and kept separate from everything else, so an accent never quietly costs someone the role.
We hire in volume for the season and lose most of it by autumn. What changes?
Two things: a real answer at the front door instead of a form, and a pool that keeps the people you did not hire this round warm and reachable for the next one — instead of starting from zero every season.
Half our apprentices don't finish. Can this help?
A structured conversation before day one surfaces the mismatches in expectations, from shift pattern to physical demands to the reality of service work, that otherwise only show up months into the contract.
How fast can a single restaurant get this running?
Pick the role, approve the questions, done. Casual staff can be cleared for their health certificate within 24 hours of applying. No career page needed; if you don't have one, ours takes minutes.
We're part of a chain with an NGG works council. What do we bring them?
The documentation a works council asks for: what is asked, what is scored, what is explicitly excluded, and where the data sits. Health data is recorded as a fact, never scored, and stays inside the EU. We provide it as a template you can take into the committee.
Do we need all the doors at once?
No. Most houses start with screening, because the applications are already there, and add referrals as soon as the team is on board. Sourcing switches on later, on the same base, without a new setup.